Tools

AI Spam Filter

emailAI Pro has a built in spam filtering system that analyzes emails that have been successfully delivered and emails that have been sent to spam. From this information emailAI Pro is able to analyses incoming emails and send them to spam if they match the patterns of previously received spam. Because emailAI Pro builds these filters based on what it is seeing relevant to the particular organization it is a very accurate filter.

Attachment Storage System

The attachment storage system manages attachments stored from incoming emails based on local account settings.

Auto Responders

Auto responders allow the setup of a pre-set reply in HTML or plan text for emails arriving on a particular account. This allows for easy delivery of information to customers by allowing simple retrieval of standard information such as price lists, driving directions or basic support requirements. Auto Responders can also be used for general "Out of Office Notifications".

Email Tracking

Email tracking in emailAI Pro allows users to see when an email has been opened, how many times it has been opened and the IP of the computer who opened the email. Email tracking is perfect for managing internal security of important documents, mailing list management and making sure the recipient received the email.

Encryption Keys

Emails are not secure by default, they are sent as plain text over the internet allowing anyone to read them. emailAI Pro implements a system where you can automatically have emails encrypted depending on who they are being sent to which are then decrypted at the other end if the recipient has the corresponding decryption key. If the intended receiver does not use emailAI Pro a program may be downloaded which allows the decryption of the email with the corresponding decryption key.

File Retrieval

File Retrieval allows an email to to be sent to emailAI Pro and a file send back to the person that sent the email. This allows customers to automatically have price lists emailed to them or technical support personal to email back to the office to retrieve a particular diagnostic tool while on site.

Form Processing

emailAI Pro can process web based forms directly into a database with an applicable custom designed plugin. To enquire about a customised plugin please contact Software Development Pty Ltd.

IP Location Blocking

emailAI Pro allows for blocking of unsolicited emails coming from any country in the world. If an organization only does business with its own country this can dramatically reduce spam. For example a country might never receive emails from Russia so blocking all emails coming in from Russia (a major spam source) can drastically reduce the amount of spam traffic for an organization.

Mailing Lists

Mailing List Management allows you to manage mailing list for groups of email addresses. Mailing List Management automatically handles return bounces and large mailing list groups.

Phrase Based Responders

Phrase Based Responders are an extension to the Auto Responders and allow certain phrases to trigger certain auto responses. This is useful for matching phrases in support emails with typical replies. For example if someone emails support asking about price lists the system can automatically reply with the latest price list without user intervention.

Process Execution

Process Execution allows incoming emails to execute pre-defined process on the computer system running the emailAI Pro Engine. The process is secure by implementing features such as call back identification.

Play Sound Recorder

The play sound recorder allows recording of sounds for use as email ring tones.

Rules

emailAI Pro Rules allow for advanced email handling capabilities from automatic validating emails, to sending emails to spam based on certain criteria or delivering mail based on its contents, time of day, or day of the week to a specified recipient.

The rule system allows for great flexibility.

Voice Email

Voice email tool allows the sending of voice emails by emailAI Pro.