White List

Overview

The White List contains email address entries that will allow emails from that particular sender to be automatically validated as well as a number of other functions like statistics, individual ringtones, encryption keys and delivery receipt management.

Whie List entries may contain wild cards to which senders can partially match to be accepted. For instance adding %microsoft.com would automatically match to any sender with their email address that ends in microsoft.com. Adding %sale% would allow any email address that had the word 'sale' in it.

Note: wild cards do not work with extended features such as ringtones and encryption.

A sender may match to more than a single entry, ie if msmith@microsoft.com and %microsoft.com is on the White List and emailAI Pro received an email from msmith@microsoft.com the entry would be matched and their individual statistics increased.

emailAI Pro will not automatically white list any email addresses that are in local accounts or match local domains. This is true even if a validation receipt is received. If people outside the organisation use internal domains or local accounts to email internally ensure they are either on the "Allowed to Relay List" and they email directly by the emailAI Pro server. Alternatively use a Keyword in the email that is setup in the keyword list or configure a Rule to accept them based on the email headers. White list entries can still be made manually through the console.

Columns

Address

The address that will match to the senders address on emails that are received. Wildcards are supported

Last Matched

The last time this entry matched to an incoming email by emailAI Pro

Date Added

The date that the entry was added to the White List

Emails Received

The total amount of emails received to this particular White List entry

Emails Sent

The total number of emails sent to this entry on the White List. Outgoing mail must be relayed through emailAI SMTP Server for this feature to work

DR - Delivery Receipt

Whether or not to send a delivery receipt to a sender matching this White List entry

NR - Never Remove

When this is flagged this email address should not be removed.

Attachments Extracted

The total number of attachments extracted from senders matching this White List entry

Attachments Removed

The total number of attachments removed from senders matching this White List entry

Matches

The total number of matches this White List entry has made against senders.

Playsound

Whether a sound file has been associated with this White List entry to play when an email is received from a sender matching this entry

Encryption Key

The encryption key to use when sending an email to this particular email address.

Toolbar Options

Each List display offers a toolbar about each allowing access to various functions. Hovering the mouse over each of the toolbar icons will display further details on that action. Some actions are only available after an entry in the List Display is actually selected. The options can also be selected by clicking the right mouse button on a mouse. Each toolbar button has an associated hot key which can also be used to access the option. The shortcut keys are displayed in the right click popup menu.

Delete Selected Items Deletes the highlighted emails

Delete All Deletes all entries in the current queue. Use with caution

Add Entry Adds an entry to the current list.

Black List Entry Moves the highlighted entries to the Black List

Play Sound Allows you to set or unset a particular wave file to play for the currently selected entries

Refresh Refresh's the list from the database.